Privacy

Data privacy media release
AMSRO national opinion poll – attitudes to privacy

Accurate market and social research depends upon the willing cooperation of the public and business community, based upon confidence that research is carried out honestly, objectively and without disadvantage to participants.

AMSRO administers the Market and Social Research Privacy Code that replaces the National Privacy Principles. The Code was approved by the Privacy Commissioner in 2003 and again on review in 2007. This approval indicates that the Market and Social Privacy Principles included in the Code are at least the equivalent of all the obligations set out in the National Privacy Principles in the Privacy Act 1988 (Commonwealth).

The Market and Social Research Privacy Principles relate to industry practices in a clear and unambiguous way, enabling research organisations to operate with certainty.

AMSRO is currently conducting an Independent Code Review into the Market and Social Research Privacy Princples and invites interested parties to make a submission to the Independent Code Reviewer, Dr Terry Beed.  For futher information please see - Call for Submissions and Terms of Reference.

The deadline for receiving submissions is Friday, August 31, 2012.

AMSRO members subscribe to the Code.

Making a complaint

An individual who believes their privacy may have been affected by a research organisation that is bound by the Market & Social Research Privacy Code has the right to make a complaint about the matter to that research organisation. The organisation will consider the complaint and attempt to resolve it.

If a complaint cannot be resolved to the satisfaction of the individual within 30 business days, either the individual or the research organisation may refer the complaint to the Privacy Commissioner.