Quality Assurance and Risk Management

New ISO Standards – Member services
New ISO 20252:2019 and Data Awareness workshops

Market and social research continues to flourish if quality levels are maintained and improved:

  • Buyers and users of market and social research understand the quality management systems and have the confidence to ask for them when buying research.
  • Participants in market and social research know that researchers are committed to protecting their interests.

AMSRO is committed to work to uphold the standard for excellence in quality assurance in market and social research in Australia:

  • promoting the value of quality assurance to all market and social research stakeholders
  • continually evaluating the international best practice for market research excellence and use this to set standards in Australia
  • driving the continuous improvement of market and social research quality in Australia
  • ensuring that the costs of accreditation are maintained at cost-effective levels.

Quality standards for market and social research

AMSRO supports the following Standard:

and the following previous standards during the 2019 transitional phase:

For Buyers of research go to Quality and Risk Management flier.

AMSRO members work under the industry Trust Mark FAQs

Certification to ISO 20252 is mandatory for all AMSRO Trust Mark members.

Risk Management 

Risk management is a process. The purpose of a risk management plan or register (they are one and the same) is to manage uncertainty and initiate actions to identify, assess, monitor and reduce the impact of risks to a business.  To further support AMSRO member organisations AMSRO, in conjunction with The Cruse Partnership, has developed a Risk Management Strategy guideline  available here