Quality Assurance and Risk Management
New ISO Standards – Member services
New ISO 20252:2019 and Data Awareness workshops
Market and social research continues to flourish if quality levels are maintained and improved:
- Buyers and users of market and social research understand the quality management systems and have the confidence to ask for them when buying research.
- Participants in market and social research know that researchers are committed to protecting their interests.
AMSRO is committed to work to uphold the standard for excellence in quality assurance in market and social research in Australia:
- promoting the value of quality assurance to all market and social research stakeholders
- continually evaluating the international best practice for market research excellence and use this to set standards in Australia
- driving the continuous improvement of market and social research quality in Australia
- ensuring that the costs of accreditation are maintained at cost-effective levels.
Quality standards for market and social research
AMSRO supports the following Standard:
and the following previous standards during the 2019 transitional phase:
- AS: ISO 20252 market, opinion and social research
- AS: ISO 26362 access panels in market, opinion and social research
For Buyers of research go to Quality and Risk Management flier.
AMSRO members work under the industry Trust Mark FAQs
Certification to ISO 20252 is mandatory for all AMSRO Trust Mark members.
Risk Management
Risk management is a process. The purpose of a risk management plan or register (they are one and the same) is to manage uncertainty and initiate actions to identify, assess, monitor and reduce the impact of risks to a business. To further support AMSRO member organisations AMSRO, in conjunction with The Cruse Partnership, has developed a Risk Management Strategy guideline available here
